Track a package

At Ouenze.com, tracking your order is simple and convenient with WooCommerce’s integrated tracking system. Whether you’re logged into your account or tracking as a guest, you can stay updated on your order status effortlessly.

How to Track Your Order

1. Log In to Your Account: If you have an account, log in to Ouenze.com using your email and password.
2. Go to Order Tracking: Navigate to the Order Tracking page on our website.
3. Enter Your Order Details: Input your order number and email address used for the order.
4. Click Track: Click on the “Track” button to view the current status and location of your package.

Tracking Without an Account

If you checked out as a guest and didn’t create an account:

1. Visit Order Tracking: Go to our Order Tracking page.
2. Enter Your Details: Enter your order number and the email address you used during checkout.
3. Track Your Order: Click on the “Track” button to see where your package is in transit.

Common Tracking Statuses

• Order Processing: Your order is being prepared for shipment.
• Shipped: Your order has been handed over to the carrier and is on its way to you.
• In Transit: Your package is currently en route to the delivery address.
• Out for Delivery: Your package is out for delivery and should arrive soon.
• Delivered: Your package has been successfully delivered to the specified address.

Need Assistance?

If you encounter any issues with tracking your order or have questions, our customer service team is here to help. Contact us at [email protected] or call us at [customer service phone number].

Our Commitment

We strive to provide a seamless shopping experience from order placement to delivery. With WooCommerce’s robust tracking capabilities, you can rest assured that you’ll always know where your package is.

Thank you for choosing Ouenze.com! We appreciate your trust and look forward to serving you again soon.