Gérer vos récompenses

At OUENZE.COM, we value our customers and want to reward you for your loyalty. This article will guide you through managing your rewards, including how to earn, redeem, and track your rewards points.

1. Understanding the Rewards Program

Our rewards program allows you to earn points for various activities, including:

• Making purchases
• Writing reviews
• Referring friends
• Participating in special promotions

2. How to Earn Rewards Points

Earn Points for Purchases

• For every purchase you make, you will earn points based on the total amount spent (excluding taxes and shipping fees).

Bonus Points Opportunities

• Keep an eye out for special promotions and events that offer bonus points for specific actions, such as signing up for our newsletter or celebrating your birthday.

3. Tracking Your Rewards Points

Step 1: Log In to Your Account

• Visit OUENZE.COM and log in to your account.

Step 2: Navigate to Rewards Section

• Go to the “Rewards” or “My Rewards” section in your account dashboard to view your current points balance and transaction history.

Step 3: Check for Upcoming Promotions

• Look for any upcoming promotions that might allow you to earn extra points or redeem rewards.

4. Redeeming Your Rewards Points

Step 1: Visit the Rewards Page

• Access the “Rewards” section in your account to see available redemption options.

Step 2: Select Your Reward

• Choose from various rewards, such as discounts on future purchases, free shipping, or exclusive products. Each reward will specify how many points are needed for redemption.

Step 3: Apply Your Reward

• Once you’ve selected a reward, follow the prompts to apply it to your next purchase or receive the reward as a coupon code.

5. Important Notes

• Points Expiration: Rewards points may expire after a certain period of inactivity. Make sure to check the expiration policy in the rewards section.
• Non-Transferable: Rewards points are non-transferable and cannot be exchanged for cash.

6. Contact Us

If you have any questions or need assistance with your rewards, please contact our customer support team at [email protected]. We’re here to help you make the most of your rewards!

Thank you for being a valued customer at OUENZE.COM! Happy shopping!