Consultation en magasin

At OUENZE.COM, we believe in providing personalized service to enhance your shopping experience. Our in-store consultation service allows you to get expert advice and assistance tailored to your needs. This article will guide you through the process of scheduling and attending an in-store consultation.

1. What is In-Store Consultation?

In-store consultation provides you with the opportunity to meet with our knowledgeable staff in person. Whether you need assistance with product selection, styling advice, or technical support, our team is here to help.

2. How to Schedule an In-Store Consultation

Step 1: Visit Our Website

• Go to OUENZE.COM and navigate to the “In-Store Consultation” section, which can be found under the customer service menu.

Step 2: Choose Your Consultation Type

• Select the type of consultation you need (e.g., product advice, styling session, technical support).

Step 3: Select a Date and Time

• Choose a convenient date and time for your consultation. Our system will display available slots for your selected service.

Step 4: Provide Your Information

• Fill out the required information, including your name, contact details, and any specific topics you would like to discuss during the consultation.

Step 5: Confirm Your Appointment

• Review your appointment details and click “Confirm” to finalize your booking. You will receive a confirmation email with your appointment details.

3. What to Expect During Your Consultation

Step 1: Arrive On Time

• Please arrive at the store a few minutes early to ensure you have enough time to check in and get settled.

Step 2: Consultation Overview

• During your consultation, our staff will discuss your needs, answer your questions, and provide personalized recommendations based on your preferences.

Step 3: Follow-Up

• After your consultation, you may receive follow-up communication to answer any additional questions or provide further assistance.

4. Important Notes

• Cancellation Policy: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance to avoid any cancellation fees or missed opportunities.
• Health and Safety: Please follow any health and safety guidelines in place at our store to ensure a safe shopping environment for everyone.

5. Contact Us

If you have any questions about scheduling an in-store consultation or need assistance, feel free to reach out to our customer support team:

• Courriel : [email protected]
• Téléphone : +243 900…

We look forward to helping you in-store!