Obtenir un paiement

Ouenze.com makes it easy for online sellers to get paid promptly and securely. Here’s a guide to help you understand the process:

How and When You Get Paid

• Payout Frequency: Payouts are scheduled weekly, typically on Mondays, for all completed sales from the previous week.
• Délai de traitement: After payout initiation, funds generally take 1-3 business days to reach your bank or digital wallet.

Payment Methods Available

• Virement bancaire: Payments are made directly to your bank account for convenience. Ensure your bank details are up to date in your seller profile.
• Digital Wallets: In some regions, we support payments to digital wallets for additional flexibility.

Important Payout Information

• Minimum Balance Requirement: A minimum balance of $50 is required to trigger a payout. Any balance below this amount will roll over to the next payment cycle.
• Account Verification: All sellers must complete a one-time verification of their identity and payment information to activate payouts.

Fees and Deductions

• Frais de commission: Ouenzé charges a commission of 10-20% per sale, depending on your seller plan.
• Delivery Charges: If Ouenzé handles delivery, any applicable delivery fees are deducted before the payout.

Managing Your Payments

• Payout History: Access your payout summary in your seller dashboard to review fees, sales, and other details.
• Downloadable Reports: Ouenzé provides monthly reports for easier income tracking, especially useful during tax season.

For further details or questions, please reach out to our Seller Support team. We’re here to help you every step of the way!