At
OUENZE.COM, we strive to make your shopping experience as smooth as possible
with fast, reliable shipping options and transparent delivery information. This
article outlines the delivery date options available to ensure you receive your
orders when it’s most convenient for you.
1.
Choosing Your Delivery Date
When
placing an order, you will have the opportunity to select your preferred
delivery date during the checkout process. Here’s how to do it:
- Step 1: Add your desired items to your
cart and click on “Proceed to Checkout.”
- Step 2: In the checkout section, look
for the “Delivery Date” option.
- Step 3: Click the calendar icon to
view available delivery dates and select your preferred date.
2.
Available Delivery Date Options
We offer
various delivery date options to meet your needs:
- Standard Shipping:
- Délai de livraison : 5-7 business days
- Cost: Calculated at checkout based
on location and weight
- This option is ideal for
non-urgent items.
- Express Shipping:
- Délai de livraison : 2-3 business days
- Cost: Calculated at checkout;
additional fees may apply
- Perfect for those who need
their items sooner.
- Same-Day Delivery:
- Délai de livraison : Within 2 to 7 hours,
depending on your location and the time the order is placed (orders must
be placed before 2 PM).
- Cost: Additional fees may apply,
calculated at checkout
- Great for urgent purchases or
last-minute needs.
- Local Delivery & Pickup:
- Available in select locations.
For orders within certain areas, you can opt for pickup from a designated
location.
- Scheduled Delivery:
Plan ahead by selecting a specific delivery date up to 30 days in advance. This is useful for gifts or important events.
3.
Shipping Process
- Order Processing: Orders are processed within
1-2 business days. You’ll receive an email confirmation with tracking
details as soon as your order ships.
- Tracking Your Order: Use the tracking link in your
confirmation email to view real-time updates on your delivery.
4. Free
Shipping
Bénéficiez de l'expédition
à partir d'un certain montant. Consultez notre page de promotions
ou lors du paiement pour savoir si votre commande est éligible.
5.
Delivery Areas
Nous
Nous fournissons actuellement des services dans toute la République démocratique du Congo et nous étendons notre réseau pour couvrir d'autres régions à l'avenir.
pour couvrir d'autres régions à l'avenir.
6.
Undeliverable Packages
If a
package is undeliverable due to an incorrect address or unavailability, please
contact us at [email protected] to resolve the issue.
7.
Shipping Delays
Des retards
peuvent survenir en raison des conditions météorologiques, des douanes ou d'autres facteurs externes. Nous nous efforçons de
mais en cas de retard, notre équipe d'assistance vous informera des dernières
vous assistera en vous informant des dernières nouvelles et des prochaines étapes.
For any
questions about shipping and delivery options, please reach out to our Customer
Support team at [email protected] or call +243 900….
Feel free
to adjust any details to better match your specific offerings or add additional
information as needed!