{
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    "provider_name": "Ouenz\u00e9 Marketplace",
    "provider_url": "https:\/\/ouenze.com\/en",
    "title": "I've received a faulty\/damaged item - Ouenz\u00e9 Marketplace",
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    "html": "<blockquote class=\"wp-embedded-content\" data-secret=\"FHlpqkf4zN\"><a href=\"https:\/\/ouenze.com\/en\/help-article\/ive-received-a-faulty-damaged-item\/\">I&#8217;ve received a faulty\/damaged item<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/ouenze.com\/en\/help-article\/ive-received-a-faulty-damaged-item\/embed\/#?secret=FHlpqkf4zN\" width=\"600\" height=\"338\" title=\"&#8220;I&#8217;ve received a faulty\/damaged item&#8221; &#8212; Ouenz\u00e9 Marketplace\" data-secret=\"FHlpqkf4zN\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>",
    "description": "At OUENZE.COM, we strive to ensure that every product we send is of the highest quality. However, if you receive an item that is faulty or damaged, we\u2019re here to help you resolve the issue. Follow the steps below to report the problem and get assistance. 1. Inspect Your Item As soon as you receive [&hellip;]",
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