Legal

OUENZE.COM values the privacy of its users and is committed to protecting the personal information we collect. This Privacy Policy outlines how we gather, use, and safeguard your data when you interact with our platform. By using OUENZE.COM, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

• Personal Information: We may collect personal details such as your name, email address, contact number, and billing information when you register, make a purchase, or interact with our services.
• Usage Data: Information on how you access and use the Platform, including IP addresses, device information, and browsing behavior, may be collected to improve our services.
• Cookies: We use cookies and similar tracking technologies to monitor activity on our Platform and store certain information.

2. How We Use Your Information

OUENZE.COM uses the information we collect for purposes including:

• Providing and Improving Services: To deliver and enhance our Platform, process transactions, and improve user experiences.
• Communication: To contact you with updates, promotions, and relevant information about our services.
• Security: To monitor and protect against fraud, unauthorized transactions, and other security risks.

3. Data Sharing and Disclosure

We do not share personal information with third parties except in the following cases:

• With Service Providers: Third-party companies providing services such as payment processing, delivery, or IT support may have access to limited data needed to perform these functions.
• For Legal Requirements: We may disclose information if required by law or if it’s necessary to protect the rights, property, or safety of OUENZE.COM, its users, or the public.

4. Security of Your Information

We implement security measures to safeguard your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure.

5. Data Retention

Your data is retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights and Choices

Depending on the applicable laws in the Democratic Republic of Congo, you may have the following rights:

• Access and Correction: You may request access to your personal data and correct any inaccurate information.
• Deletion: You may request the deletion of your personal data, subject to legal or contractual restrictions.
• Opt-Out: You may opt out of promotional communications by following the unsubscribe link provided in our emails.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on our Platform with an updated effective date.

8. Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:

OUENZE.COM
Email: [email protected]
Address: Kinshasa, DRC