Free Shipping

At OUENZE.COM, we believe in making your shopping experience as convenient and affordable as possible. That’s why we offer free shipping on select orders, ensuring that you can enjoy your favorite products without any extra cost.

How to Qualify for Free Shipping

1. Minimum Order Amount
   Orders above a specified amount automatically qualify for free standard shipping. The qualifying amount may vary by promotion, so check back regularly for updates.
2. Eligible Products
   Look for products marked with the “Free Shipping” label. These items automatically include free shipping regardless of your total order amount.
3. Promotions & Events
   Keep an eye out for seasonal promotions and special events offering free shipping on all orders site-wide for a limited time.

Free Shipping Terms

• Delivery Time: Free shipping typically takes between 5-7 business days, depending on your location.
• Availability: Free shipping is available on eligible orders within the Democratic Republic of Congo.
• Exclusions: Some large or bulky items may not qualify for free shipping due to additional handling requirements.

Frequently Asked Questions

How do I know if my order qualifies for free shipping?
You’ll see the free shipping option in your cart if your order qualifies. Any applicable promotions or product tags will also indicate eligibility.

Can I use free shipping with other discounts?
Yes! Free shipping can often be combined with promotional codes or discounts at checkout.

For more information, please contact our Customer Service team at [email protected].