How can we help you?

Store pickup

At Ouenze.com, we understand that sometimes you need your items quickly and conveniently. That’s why we offer a seamless store pickup option. Shop online from the comfort of your home and pick up your order at your nearest Ouenze store. It’s fast, easy, and free!

How It Works

  1. Shop Online: Browse our wide selection of products online and add your favorite items to your cart.
  2. Choose Store Pickup: At checkout, select the store pickup option and choose the Ouenze store most convenient for you.
  3. Receive Confirmation: Once your order is ready, we’ll send you an email confirmation with pickup details.
  4. Pick Up Your Order: Visit the store, show your confirmation email, and pick up your items!

Why Choose Store Pickup?

  • No Shipping Fees: Save on shipping costs by picking up your order directly from the store.
  • Fast and Convenient: Most orders are ready for pickup within a few hours. Perfect for those last-minute needs!
  • Safe and Contactless: Enjoy a safe shopping experience with our contactless pickup option.

FAQs

When will my order be ready for pickup?

  • You’ll receive an email notification once your order is ready. Most orders are ready within a few hours, but times may vary based on store hours and product availability.

What do I need to bring to pick up my order?

  • Please bring a copy of your confirmation email (either printed or on your mobile device) and a valid ID.

Can someone else pick up my order for me?

  • Yes, someone else can pick up your order. Just make sure they have a copy of the confirmation email and a valid ID.

What if I need to cancel or change my order?

  • Contact our customer service team as soon as possible. We’ll do our best to accommodate any changes or cancellations.

Our Commitment to Your Safety

We are committed to providing a safe shopping experience for our customers and staff. Our stores follow all health guidelines, including regular sanitization, social distancing measures, and offering contactless pickup options.

Contact Us

Have questions about our store pickup service? Our customer service team is here to help. Contact us at [email protected].

 

Home Categories Shop 0 Wishlist
Shopping Cart (0)

No products in the cart. No products in the cart.

Main Menu